Operational Stewardship for growing churches using Planning Center.
When ministry operations feel chaotic, software is often the easiest thing to blame. A better diagnosis starts with four connected layers: people, process, governance, and technology.
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Ministry work often crosses teams, systems, and roles. If everyone owns one step but no one owns the outcome, important handoffs become fragile.
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Untrustworthy church data is rarely fixed by one cleanup project. Lasting confidence begins with shared definitions, clear ownership, and visible exceptions.
A form submission is not a follow-up system. Here is a practical framework for building a guest workflow your ministry can consistently own and maintain.